¡En todos lados! Tenemos nuestra sede en Londres y realizamos envíos internacionales.

Todos los pedidos se envían desde Londres, Reino Unido, mediante Royal Mail.

Si se encuentra fuera del Reino Unido, el servicio de correo local se hará cargo del pedido.

Los pedidos normalmente se envían dentro de 2 a 3 días hábiles, pero durante las épocas de mayor actividad (temporada navideña, rebajas, etc.) puede haber retrasos de hasta 3 días hábiles. Si por algún motivo hay un problema o no podemos cumplir con su pedido, nos comunicaremos con usted para informarle.

Reino Unido: 2 días hábiles una vez enviado

UE: 3-7 días hábiles una vez enviado

EN TODO EL MUNDO : 7-14 días hábiles una vez enviado

Desafortunadamente, no podemos prometerle que su paquete llegará en una fecha determinada, pero sepa que hacemos todo lo posible para entregárselo lo antes posible.

Recibirá un correo electrónico de confirmación de envío una vez que su pedido haya sido enviado.

Reino Unido
Correo Real de 2.ª clase: £1,00
Seguimiento de Royal Mail: £ 3,50

Europa
Estándar internacional: £5,00
Seguimiento internacional: £ 8,50

Estados Unidos/Canadá
Seguimiento internacional: £ 9,50

Resto del mundo
Estándar internacional: £6,00
Seguimiento internacional: £ 9,50

Una vez que se envíe su pedido, recibirá un correo electrónico con un enlace para rastrear su paquete.

Solo se proporcionará un número de seguimiento si seleccionó "envío con seguimiento" al finalizar la compra.

Lamentablemente, no podemos controlar los derechos/impuestos aplicados a su paquete. Usted será responsable de pagar cualquier cargo adicional por el despacho de aduana. Las políticas aduaneras varían mucho de un país a otro; Póngase en contacto con su oficina de aduanas local para obtener más información.

All prices listed on our site are in AUD, and charged in AUD. The bank that has issued your card determines the exact exchange rate that you will pay, but in general it will match very closely with the current exchange rates.

Alternatively, you can choose to pay in the currency of your choice using our currency drop down menu. 

If you are unhappy with the item you ordered, we are happy to exchange or refund the item within 30 days of your order.

Please return your item to the address provided below. We recommend sending your return securely packaged and via a tracked postal service.

Scout's Honour Returns
222-224 Discovery Road
Dandenong South, 3175
VIC, Australia

We aim to get your order right every time but mistakes occasionally happen. If the item you received is not what you originally ordered or is faulty, please email hello@scoutshonour.net

As soon as you place an order, you will receive an email confirmation via the email address you entered on your order. If for some reason you did not receive an email, please check your spam folder and double check you entered your email address properly. If you still haven’t received it after 24 hours please email hello@scoutshonour.net

Infrequently, orders run late. If your order is taking a lot longer than our shipping window suggests, please reach out here.

Please note: We make no promises that an order will be delivered by a specific date.

Sometimes things go wrong and a package needs to be returned to us.

In instances where the shipping label has been damaged, we will send out a replacement once the order has returned to us.

If the issue is marked as "no such address" or arises from circumstances beyond our control, we can issue a refund for your order, excluding the shipping fee.

If you believe your order may have been lost in transit, please don’t hesitate to reach out. In most cases, delays occur due to factors beyond our control, and the parcel is simply running late.

However, if your order has been marked as "Delivered" by your local postal service and you have not received it, we recommend contacting your local post office directly. Unfortunately, as the parcel is confirmed delivered, we are unable to assist further, as the issue lies between you and your postal service.